Returns & Refunds

Damaged or unwanted products must be reported within seven days of receiving the product via lone_hoof@outlook.com with the subject line PRODUCT RETURN. Photo evidence will be required if you receive the product damaged.

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You then have seven days more to initiate a product return and I will gladly credit you with the full amount charged, excluding postage, when I receive the returned product.

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Due to the nature of the work, exchanges cannot not be offered.
 

If you have any questions, please contact via lone_hoof@outlook.com